the Church’s digital horizon

I was grateful to share some reflections on the growing opportunities for the Church in the digital space with colleagues in the Archdiocese of Sydney. As technology continues to reshape how we live, communicate, and form community, the Church finds itself at a remarkable crossroads — uniquely equipped to step into these platforms, not to replace in-person connection, but to expand its reach and deepen its mission.

Digital platforms offer more than just convenience; they open doors to connection, discipleship, and outreach in ways we have never seen before and cannot even predict. What is certain, however, is we can bring the unchanging message of Jesus to people in new ways. I believe it is a hopeful and energising time to reimagine how the Church can remain anchored in its calling while adapting to a rapidly evolving world. For those discerning next steps in mission, resource allocation, or leadership strategy, here are a few thoughts I shared that may help spark conversation, vision, and innovation in your own backyard.

Becoming Future Ready

Across the Church we are blessed with a rich tapestry of agencies and ministries – from pastoral care and parish support to catechesis, evangelisation, and works of mercy and justice. This vibrant ecosystem is already bearing great fruit. Many dioceses, apostolate and groups have strong foundations, and the Catholic Church now has a unique, unprecedented opportunity to build on this legacy. By embracing digital technology with purpose and imagination, we can extend the Church’s reach, deepen its witness, and strengthen its impact for generations to come.

In my own Archdiocese in Sydney a powerful renewal is underway, a “second spring” as it’s been described. At its heart is a profound call to personal conversion – a deeper, more engaged Christian life rooted in a genuine, lived encounter with Christ. When this encounter transforms individuals, it naturally overflows into acts of service, generosity, authentic community, and courageous proclamation. This ripple effect breathes life into the whole Church.

Looking ahead, the International Eucharistic Congress to take place in Sydney in three years promises to fill our sails with fresh wind – increasing engagement across parish life, evangelisation, fundraising, advocacy, and service to those in need. Its success will be measured not just by attendance but by how many are drawn into the Church’s mission from within.

A Strategic Moment for Digital Transformation

We face a strategic opportunity to expand engagement in every corner of the Church’s mission. Digital platforms and innovative tools offer scalable, powerful ways to amplify parish involvement, evangelisation efforts, fundraising, advocacy, and service delivery.

Yet, to realise this promise, I think we must invest deliberately in three critical areas: technology infrastructure, digital literacy, and content development. Embracing this change now – even amid uncertainty – is the least risky path forward. We can think of it like planting an orchard before knowing precisely how the climate will shift. We don’t yet know which fruits will thrive or how seasons will change, but we do know two things: the world is changing, and if we wait for perfect clarity, it will be too late to grow anything of lasting value. The real risk lies in standing still while the landscape transforms around us.

So, digital technology is not a threat to tradition – it is a new soil where the Gospel can take root and flourish.

Context: The Technological Transformation

We are living through a cultural shift as significant as the arrival of electricity. That earlier transformation didn’t just power existing systems – it created new ways of living, working, and connecting. Today, artificial intelligence and automation are driving a similar revolution.

AI promises to reshape economies and workforces,  speeding up production, automating routine tasks, and changing how we find meaning and income. While productivity may rise, there is a risk of social fragmentation, unstable incomes, and diminished personal dignity.

Already, we see disruption in roles across administration, manufacturing, retail, finance, law, and health. The IMF estimates nearly 40% of global jobs could be impacted by AI.

Ownership of capital is shifting too. Whereas land and factories once dominated, today technology – data, algorithms, platforms – is the new capital. Yet this infrastructure is often controlled by a few powerful organisations, raising questions about access and equity. Many people may soon access rather than own essential capital – renting software, vehicles, even homes. In the future, people will own less and what they have will be by subscription.

In response, thinkers are calling for an “empathy-based economy,” one that balances innovation with care, human flourishing, and dignity. As AI takes on cognitive tasks, uniquely human gifts – empathy, emotional intelligence, spiritual discernment – will become more essential. This is where the Church’s prophetic role shines brightest. Not resisting change, but leading it with a vision rooted in the sacredness of the person, the gift of Jesus Christ, the dignity of labour, and the primacy of love and ethics in economic life.

Reaching Beyond: The Mission Field

In the city and suburbs of Sydney we enjoy one of the highest Mass attendance rates in Australia though the sum remains humbling at 10.4%, or 61,000 attenders. This means there are still over half a million Catholics who do not regularly engage with parish life. Beyond them, 2 million people within our Archdiocesan boundaries may never have encountered a living witness to the Gospel. In short, there are far more people to reach than have been reached.

PURPOSE FESTIVAL 2025 – Images by Giovanni Portelli Photography © 2025

Digital transformation offers bold and beautiful ways to extend the invitation. Through video, podcasts, social media reels, digital testimonies, and online series, the Church can meet people where they are – often far from a parish doorway. Many will never step foot in a church but they will watch a video; they will search for answers; they will pause while scrolling past a social media reel. They will listen to a podcast that articulates the faith with clarity and charity. They will encounter a digital testimony that bears witness to Christ’s transformative grace. They may engage with an online series that presents the truths of the faith in compelling and credible ways. They will read a well-crafted reflection that integrates the Gospel with the complexities of modern life. They may be drawn to sacred art or liturgical music shared through headphones, which stirs their heart toward transcendence. They will explore the lives of the saints with others. Digital technologies can create the ‘pause’ in people’s lives that allows the Gospel to speak.

There are great opportunities to experiment with AI, virtual reality, and emerging platforms to distribute knowledge, improve services, and bring the Gospel closer to people’s lives. However, this requires space to think, try, fail, and innovate – partnering with digital creatives, Gen Z entrepreneurs, artists, and developers who already shape culture online. Inviting them into the Church’s digital mission could infuse it with energy, authenticity, and excellence.

Technology can be a “force multiplier,” extending the reach of ministries and deepening Gospel engagement. But without the human heart – creativity, pastoral wisdom, prayer – technology remains potential without impact.

We could imagine AI-powered tools answering everyday queries, freeing up clergy and staff for mission. Or a central platform where clergy and parish teams can access all communications in one place – including memos, updates, forms, events, and support resources. With secure login, it would offer smart notifications based on role, vocation or responsibility (e.g. a priest might receive instant push notifications about liturgical directives, while a parish secretary receives reminders about compliance deadlines), a shared calendar that syncs with personal devices, a searchable archive of past messages (with statements and updates stored, searchable and timestamped), and a simple way to ask questions or give feedback.

No doubt there would be details to work out and it means habituating clergy and parishes into using such technology which takes effort but, as we already know, digital systems and archiving can save an enormous amount of later effort through efficiency, free up time for more mission-oriented work and reduce time spent on administrative catch up. Most new initiatives will gain more traction when framed as pastoral opportunities, rather than a mere tech upgrade.

Data-driven systems can track faith journeys, strengthen formation, and personalise outreach – building a more missionary, welcoming Church. This enables the Church to understand who is coming to faith as adults, their motivations, and how they engage over time. Such insights are critically important for building a more responsive Church. Where the Church once shaped the message and the medium, today it is the audience, guided by algorithms and personal habit, who decides what is seen, heard, and believed.

AI can accelerate multilingual engagement and customise content to meet diverse communities with cultural sensitivity. making formation more contextualised so that everyone feels seen, heard, and invited. We can create and schedule social media posts in multiple languages, reaching different language groups with culturally sensitive messaging and invitations to parish life or special events.

Digital platforms also open new horizons for fundraising and advocacy – connecting local causes with global communities, turning parish projects into worldwide movements. If a local animal shelter in Ohio can raise funds through short reels on TikTok, raising 15,000 new followers as a donor base, and surpassing their goal by 300% in 10 days, so the Church could do the same. Church communities have done so, supporting clean water projects in Uganda and other mission related causes, breaking geographic boundaries and turning community projects into global efforts.   

Technology is shaping culture profoundly. As Pope Leo XIV reminded us recently, this technological age will transform how people seek truth, belonging, and encounter God. The opportunity before us as a Church is not just to adopt new tools but to reimagine the Church’s mission through them – to go wide and deep, reach the margins, and enrich the centre. We have a firm foundation of faith, the vision given to us by Jesus’ Great Commission to make disciples of all nations, and the momentum built by generations of faithful witnesses in our Church.

Now is the time to plant the orchard and trust the Spirit to bring the harvest.

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